PROJECT HIGHLIGHTS

CLIENT'S OPERATIONAL EXCELLENCE

In an operational excellence project, we were invited to the client's oversea manufacturing and warehouse facilities. Leveraging on our pragmatic audit approaches, deepened multi-industry experience and wide best practice knowledge, the assessments and analytics, encompassing over 20 recommendations, were completed in just a couple of days and a concise report was well received by its CEO and factory management for improvement action-taking. We extended our execution mentoring approach and guided them through the implementation stages with highly substantiating results and very positive outcomes enjoyed by the client.

AGILE FOR VR/AR TECHNOLOGY START-UP ENTERPRISE

Guided the management to apply Agile design-thinking and Lean Start-up principles so as to achieve faster ideation, coding/development, measuring and learning throughout the organisation. Applying Agile tools such as XP and Kanban to enable the R&D teams to bridge communication and expectation gaps with end-users/customers in the development of VR tools and middleware. Utilization of DevOps for the software development of their Cloud-based Virtual Collaboration Systems and to forge closer communication between IT operations and the development teams.

PDPA COMPLIANCE PROGRAM​

With greater awareness of personal data protection issues by people, with the personal data protection acts being enforced, organizations are now expected to adhere to the PDPA requirements and be in compliance. We helped our clients to assess their risks/vulnerability, develop internal/external policies and engagement procedures plus provide the system and custom-training for them and their people.​

PDPA OBLIGATION TRAINING

Seemingly straight-forward, the 9 obligations under the Personal Data Protection Act consists of various compliance areas within each scope. The need to understand each of the intent, what these may encompass, how do we act in conformance, who they relate to and which regulations (eg. GDPR), when or where they apply need better understanding. Training are often customized depending on the organization's connecting points and sectors they play in personal data engagements.

ORGANIZATIONAL DEVELOPMENT & PROGRAMS

A client faced difficulties in building up their mid-level management support and cross-functional effectiveness to fully realize its vision and missions. We conducted studies and found major lapses in organizational alignment, lacking in how-to knowledge(s) and weak functional working rapport. Our recommendations were adopted: management mentoring exercises were instituted; intensive Kaizen teams/ programs were implemented (as the induction stage to Lean Management); and, tailored OJT training were conducted for the key functions. Collectively, these helped the client to transform itself more effectively with cohesive teams and better processes in place.

Gearing up for M&A

When a mid-sized company in Singapore planned to achieve inorganic growth, we were appointed to advise and up-skill the executive and management teams on Mergers and Acquisition (M&A) know-how and processes. Working frameworks and execution processes were quickly developed, after evaluations were made, and customized to meet with their fast growth needs. Government's CDG (Capabilities Development) grants were also obtained under the financial management category for this mega year-long project phases. With effective reviews/refining of business processes, training programs and systematic imparting of skills, the projects were completed successfully and also fulfilled fully with the CDG grant requirements.

OUR CUSTOMERS

OUR CLIENT PORTFOLIO INCLUDED COMPANIES AND INSTITUTIONS FROM :
  • Retail and Stores Display
  • Technology and New Media
  • Manufacturing, Logistics & Freights
  • Charities and Social Enterprises
  • F&B, FMCG and Realtors
  • Distribution and Trading
Customers 4.3R
Customers 3.3
Customers 2.3
Customers 1.3

client testimonials

“… Having seen BK in action, he impressed me very much with his professionalism, wide variety of skills, driving force as well as possessing strong resilience, diplomacy and the passion to truly make things happen. This formula was the critical success factor behind the successful set up of the much awaited Caring Fleet to benefit the social sector and the communities. BK has both the strategic acumen and the hands-on execution abilities to drive any projects forward, convince others to partake and to better address all the obstacles/challenges in order to achieve and even exceed both the results expectation and in creating positive outcomes.” ...
Mr Tan Hup Foi, Chairman
Caring Fleet Services Ltd
“… As our Strategic Adviser, BK had also led our efforts to integrate our operations, implement supply chain competencies and assessing and linking of prospective partnerships to fuel the expansion of the group. We found BK to be a very qualified consultant with a wide variety of skills and strength in many areas. His professionalism, strategic thinking and execution abilities were key success factors for us too. He is constructive in his approach, easy to work with and produced very good management tools and sound solutions to problem solving. These had been instrumental in helping us with our transformation and value chain improvement.”
Capt Sunil, CEO
Direct Logistics Pvt Ltd (India)
“Mr Ng has advised me and my management team on several occasions during the past decade … My team and I found him to be extremely professional, a highly experienced strategic problem-solver and a rare widely proficient consultant with the highest level of integrity and resourcefulness. The latest major assignment he had carried out for us at our facilities in China had also demonstrated the high-quality of his diagnostic ability, a broad array of world-class best practice and very feasible solutions for our operations and logistics.” ...
Mr David Low, CEO and EY Entrepreneur of the Year 2016
Futuristics Store Fixtures Pte Ltd
“… BK’s depth of experience and very versatile hands-on execution skills have been instrumental in facilitating the transaction process from end-to-end. His business networks resulted in great interests from global corporations and investors in our project. BK’s abilities and advice had helped foster good interactions and confidence among the various international stakeholders to complete the project successfully.”
Mr Adam Mokhtee, Director of Corporate Strategy
YRCW Inc (USA)
“… With great commitment and enthusiasm, Florence performed all tasks assigned to her competently, earning accolades from many clients. She has demonstrated strong perseverance and resilience to achieve ultimate objectives and positive outcomes, some of which are done in very trying circumstances. Florence has demonstrated strong knowledge of business and financial processes; and the ability to communicate and work very well with our customers … I have high admiration for both her work ethics and problem-solving abilities.”
Mr James Lee, Managing Director
A2000 Solutions Pte Ltd
“… Florence conducted her advisory and consulting work with high professionalism, diligence, and had been passionate and patient in the execution of them. I have been impressed by Florence’s attitude towards her work and in trying to get things done. Florence has the listening, interviewing and analytical skills necessary to evaluate and obtain information for her projects. She was always willing to offer her expert advice, training and assistance to everyone.”
Mr Elson Lim, Managing Director
Clayton Print Pte Ltd

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